Privacy policy / Cookies

The aims and legal bases for processing personal data:

As the Controller, we process your personal data for various purposes and within specific scopes outlined below:

1. Action on Demand: This includes activities such as creating an account on the website. For this purpose, we collect data provided on the registration form, including email address, password, sex, and date of birth. If the account is registered through an external authentication service like Google+ or Facebook, we save your name. Additionally, to provide services requiring an account, we process the data provided in the account.

2. Service Provision without Account: For services that do not require account creation, such as browsing web pages, using the content and service search engine, or generating promo codes, we process personal data related to your activity on the website. This includes information about the content or services you browse, details about your device, operating system, location, unique ID, and IP address.

3. Usage Statistics and IT Security: We gather statistics on the use of particular functionalities available on the website to improve user experience and ensure IT security. This involves processing personal data regarding your activity on the website, time spent on each sub-page, browsing history, location, IP address, device ID, and information about your web browser and operating system.

4. Legal Proceedings: Personal data may be processed for determining, claiming, and executing claims, as well as providing protection against claims in legal proceedings. This includes data submitted during registration, necessary to prove the existence of a claim, or based on legal provisions, court orders, or other legal procedures.

5. Customer Support: Personal data may be processed to address complaints, respond to queries, and handle user inquiries. This includes data submitted via contact forms, complaints, motions, or information contained in the user's account, as well as data related to services provided by us, which are the subject of the complaint or motion.

6. Marketing Activities: We may use personal data for marketing our services and those of our partners, including re-marketing efforts. This involves processing data provided during account creation and updates, along with activity data on the website, such as browsing history, search engine activity, clicks, login and registration dates, and communication history. Re-marketing may involve displaying our communications on websites outside our platform, using services provided by external providers.

7. Competitions and Loyalty Programs: Personal data may be used for organizing competitions and loyalty programs, notifying winners, and advertising our offers. This includes data provided during account registration for participation in such programs.

8. Market and Opinion Research: We may conduct market and opinion research using information on services and data provided in user accounts or during service usage. This includes email addresses and is not used for marketing purposes. Detailed information on participation is provided with each research questionnaire or data entry point.

2. Sharing with Third Parties:

2.1. Sharing Practices: PetfectDeals.com may disclose your personal information to third parties in accordance with this Privacy Policy and applicable laws. We may share your information with the following categories of third parties for the purposes outlined below:

a. Service Providers: We may engage third-party service providers to perform various functions on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, marketing services, and customer support. These service providers have access to your personal information only to the extent necessary to perform their designated functions and are contractually obligated to maintain the confidentiality and security of your data.

b. Business Partners: We may share your information with our business partners, affiliates, and sponsors to facilitate joint marketing efforts, promotional campaigns, or other business collaborations. These partners may use your information to send you marketing communications and promotional offers, subject to your consent where required by law.

c. Legal Compliance and Protection: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, as well as to enforce our terms of service, protect our rights, prevent fraud, investigate security incidents, and respond to claims or legal actions.

d. Corporate Transactions: In the event of a merger, acquisition, reorganization, asset sale, or other corporate transaction involving PetfectDeals.com, your personal information may be transferred to the acquiring entity or successor organization as part of the transaction. We will notify you and provide choices regarding the handling of your information in such circumstances.

e. User Consent and Disclosure: With your consent or at your direction, we may share your information with third parties for purposes not described in this Privacy Policy. Additionally, certain features of our website may allow you to interact with third-party services, social media platforms, or other external websites, and any information you provide in such interactions may be shared with those third parties in accordance with your preferences and privacy settings.

2.2. Data Protection Measures: We take appropriate contractual, technical, and organizational measures to ensure the confidentiality, integrity, and security of your personal information when sharing it with third parties. We require third-party recipients to implement similar safeguards and adhere to data protection principles consistent with this Privacy Policy and applicable laws. However, we cannot guarantee the security of third-party websites or services, and we encourage you to review their privacy policies and practices before disclosing any personal information to them.

3. Your Rights and Choices:

3.1. Access and Rectification: You have the right to access the personal information we hold about you and request corrections or updates if it is inaccurate, incomplete, or outdated. To exercise this right, you may contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws and regulations.

3.2. Objection and Withdrawal of Consent: You have the right to object to the processing of your personal information for certain purposes or to withdraw your consent for processing where we rely on consent as the legal basis for processing. If you withdraw your consent, it will not affect the lawfulness of processing based on consent before its withdrawal. However, please note that withdrawing consent may limit your access to certain features or services offered through our website.

3.3. Data Portability: Subject to certain limitations, you may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another data controller without hindrance from us.

3.4. Deletion and Erasure: You may request the deletion or erasure of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent for processing and there is no other legal basis for processing. However, please note that we may retain certain information as required or permitted by law, for legitimate business purposes, or to fulfill our contractual obligations.

3.5. Marketing Preferences: You can manage your marketing preferences and opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt-out of receiving marketing communications, we may still send you transactional or service-related messages, such as account notifications, order confirmations, and administrative updates.

3.6. California Privacy Rights: If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of the categories of personal information we collect, the purposes for which we use or disclose your information, and the categories of third parties with whom we share your information. For more information about your rights under the CCPA and how to exercise them, please refer to the "Notice to California Consumers" section of this Privacy Policy.

4. Cookies and Similar Technologies:

4.1. Cookie Usage: We employ cookies and similar technologies to gather data regarding your interactions with our website. These technologies help us improve your browsing experience and deliver personalized services tailored to your preferences. By using cookies, we can remember your preferences and settings, analyze trends, track user movements around the site, and gather demographic information about our user base. Cookies also enable us to measure the effectiveness of our marketing campaigns and optimize the content and functionality of our website.

4.2. Cookie Management: You have the ability to manage your cookie preferences through various means. Most web browsers allow you to control cookies through their settings. You can typically configure your browser to accept, reject, or delete cookies, as well as to notify you when a cookie is being sent. Additionally, we provide cookie management tools on our website that allow you to customize your cookie settings according to your preferences. These tools may include options to opt-in or opt-out of certain types of cookies, such as essential, functional, analytical, and advertising cookies. Please note that disabling or blocking certain cookies may affect the functionality of our website and your user experience. We recommend reviewing our Cookie Policy for more detailed information about the types of cookies we use, their purposes, and how you can manage them.

Notice to California Consumers

Effective Date: April 27, 2024

In accordance with the California Consumer Privacy Act (CCPA), California consumers possess certain rights:

• The right to request disclosure of the personal information (as defined in the CCPA) we collect, use, disclose, and sell.
• The right to request deletion of personal information held by us about you.
• The right to request a copy of the specific personal information we hold about you.
• The right to opt-out of the sale of your personal information.
• The right not to face discrimination for exercising any of your California privacy rights.

To submit a verifiable request, please contact us.

For further details, including information about the categories of personal information we collect and the categories of third parties with whom we share, disclose, or sell personal information, kindly refer to our Privacy Policy.